Shipping Policy
Last Updated: 10/05/2023
1. Shipping Methods
At VitaminGoods.com, we offer several shipping options to accommodate your needs. The available shipping methods may vary depending on your location and the products in your order. During the checkout process, you will be presented with the available shipping options for your specific order.
2. Shipping Costs
Shipping costs are calculated based on several factors, including the shipping method selected, the destination address, the weight and dimensions of the products, and any applicable promotions or discounts. The exact shipping cost for your order will be displayed during the checkout process before you make your payment.
3. Order Processing Time
We strive to process and ship orders as quickly as possible. Most orders are processed within 5 business days of the order being placed. Please note that the processing time may vary based on product availability and order volume.
4. Estimated Delivery Times
The estimated delivery time for your order depends on the shipping method selected and your location. Please note that delivery times are only estimates and are not guaranteed. Once your order has been shipped, you will receive a shipping confirmation email with tracking information that will allow you to monitor the progress of your delivery.
5. International Shipping
We offer international shipping to select countries. International shipping costs and estimated delivery times will be provided during the checkout process. Please be aware that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the recipient.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your delivery.
7. Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses. If you need to make changes to your shipping address after placing an order, please contact our Customer Service team as soon as possible. Please note that we DO NOT SHIP to PO Boxes.
8. Shipping Delays
While we make every effort to ensure timely deliveries, there may be occasions when unforeseen circumstances, such as extreme weather or carrier delays, affect the delivery schedule. In such cases, we will work closely with our shipping partners to minimize delays and keep you informed of any changes to your delivery status.
9. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact our Customer Service team immediately. We will initiate an investigation with the shipping carrier and work to resolve the issue promptly.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@vitamingoods.com.
Thank you for choosing VitaminGoods.com. We are dedicated to providing you with the best shopping experience possible, including reliable and efficient shipping services.