Customer Help
Need help? Our team is here for you.
Common purchase queries answered
Orders and Shipping
Orders are processed within 5 business days of receipt. Usually it takes about 5-8 business days for orders to be shipped and delivered after they are processed however delivery times may vary due to factors beyond our control. If your shipment is delayed please contact us for assistance.
You have the option to create an account during checkout or by visiting the My Account page.
Please contact us as soon as possible to change your shipping address. Please note that we are unable to change the shipping address for an item that is already shipped.
You can track the status of your order by visiting the order tracking page.
We collect Michigan sales tax for eligible purchases in the State of Michigan.
We currently ship within the continental USA.
If you need to return or cancel an order
Returns and Refunds
We have a 30-day window return policy. Please refer to the return policy for more information.
Please contact us as soon as possible so a member of our team can assist you with your order.
If your order is lost or damaged during transit, please contact our Customer Service team immediately. We will initiate an investigation with the shipping carrier and work to resolve the issue promptly.
We currently provide support by e-mail. You can reach out to us by using visiting the contact us page.
Please contact us immediately to update your shipping information.
You may cancel or change an order within 12 hours of order placement. Processed and shipped orders cannot be changed or canceled.