Common queries answered
Frequently asked Questions
We strive to process and ship orders as quickly as possible. Most orders are processed within 5 business days of the order being placed. Please note that the processing time may vary based on product availability and order volume.
You have a 30-day return window from the date of delivery to initiate a return or refund request. Please refer to our returns and refunds policy for more details.
You can change your shipping address by contacting us using the contact form on the website. Please note that we are unable to change the shipping address once the order has shipped.
You can track the status of your order by signing in to your account (if you created one during checkout) or by visiting the order tracking page.
We currently provide support by e-mail. Please use the contact form on the website to get customer support.
Please contact us immediately to update your shipping address on your order.
We currently ship to the lower 48 US states.